Support Anfrage

Live Service Status

Live data

Current availability across cluster, platform and TERA services.

All monitored public services are currently operating normally.

Last updated 28.03.2026 02:18 CET Auto refresh in 60s
Operational Updated automatically from internal monitoring.
Operational 12
Degraded 0
Outage 0
Maintenance 0
Public Services 12
30d Uptime 94.20%
Open Incidents 0
Maintenance Planned 2

Service Groups

Availability by platform area

Main Services

Core platform availability, cluster capacity and network reachability.

2 services Fully stable

VM Cluster

Primary virtualization cluster for core services.

Online
30d Uptime 100.00%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 28.03.2026 01:48 CET Last sample: 28.03.2026 02:17 CET

Cluster Network

External network edge and routing for the main cluster.

Online
30d Uptime 100.00%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 27.03.2026 13:04 CET Last sample: 28.03.2026 02:17 CET

General Services

Shared public-facing systems that support the wider platform.

3 services Fully stable

Webserver(1/2)

Primary public web frontend and informational pages.

Online
30d Uptime 99.73%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 28.03.2026 01:48 CET Last sample: 28.03.2026 02:17 CET

Database System

Central database backend for public-facing platform services.

Online
30d Uptime 99.20%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 26.03.2026 17:38 CET Last sample: 28.03.2026 02:17 CET

Download Server

Patch, asset and installer delivery.

Online
30d Uptime 99.73%
Current State Operational
7d Load Trend Medium
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Medium
Current Network Low
Last state change: 28.03.2026 01:09 CET Last sample: 28.03.2026 02:17 CET

TERA Classic

Classic realm availability and regional access services.

6 services Fully stable

TERA Europe Classic

Primary European Classic game realm.

Online
30d Uptime 48.14%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 27.03.2026 10:32 CET Last sample: 28.03.2026 02:17 CET

TERA Leaderboard API

Public leaderboard and statistics API for TERA Classic.

Online
30d Uptime 99.20%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 28.03.2026 01:48 CET Last sample: 28.03.2026 02:18 CET

TERA Proxy NA East

Regional access proxy for North America East.

Online
30d Uptime 100.00%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 26.03.2026 18:40 CET Last sample: 28.03.2026 02:17 CET

TERA Proxy NA WEST

Regional access proxy for North America West.

Online
30d Uptime 100.00%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 26.03.2026 18:40 CET Last sample: 28.03.2026 02:17 CET

TERA Proxy APAC

Regional access proxy for Asia-Pacific.

Online
30d Uptime 100.00%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 26.03.2026 18:40 CET Last sample: 28.03.2026 02:17 CET

TERA Proxy EU

Regional access proxy for Europe.

Online
30d Uptime 100.00%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 26.03.2026 18:40 CET Last sample: 28.03.2026 02:18 CET

TERA Awakening

Awakening realm availability.

1 services Fully stable

TERA Europe Awakening

Primary European Awakening game realm.

Online
30d Uptime 99.47%
Current State Operational
7d Load Trend Low
22 23 24 25 26 27 28
7d Network Trend Low
22 23 24 25 26 27 28
Current Load Low
Current Network Low
Last state change: 27.03.2026 09:03 CET Last sample: 28.03.2026 02:17 CET

Incident History

Recently resolved incidents

No recent incidents.

Maintenance Planned

Upcoming maintenance windows

Patchday! Maintenance Planned

Weekly Patchday

Starts: 01.04.2026 11:00 CEST Ends: 01.04.2026 17:00 CEST Affected: TERA Europe Classic
Patchday! Maintenance Planned

Weekly Patchday

Starts: 01.04.2026 11:00 CEST Ends: 01.04.2026 17:00 CEST Affected: TERA Europe Awakening